Contact & support

A little help.
A clear next step.

Setting up your account, fixing an issue or just working out if C:Hub fits? We’re here to help.

Send us a message

Inside the app

Get an answer
right away.

Our in-app AI chat gives you instant help with C:Hub. Ask a setup question or get a hand finding the right setting.

Open C:Hub in your Shopify admin, then open the support chat.

From our team

Send a message.
We’ll take a look.

For a store issue or a question you’d like us to look at, use the form below. Our team replies by email during Melbourne business hours.

Contact the team

What can we help with?

Choose a topic and we’ll ask for the details that help.

Your enquiry

Your myshopify.com address is ideal. Your storefront domain works too.

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We’ll reply by email.

A useful place to start

Have a look around.

Step-by-step guidesSet up and use C:Hub at your own pace.Try the account demoExplore the page and panel on a sample store.